Public Offer

PUBLIC OFFER AGREEMENT

The owner of the ARTGALLERY.EE online store (hereinafter the Online Store) is OÜ MAKKUNSTIKOOL (registration code 16047995), located at Kuldnoka 6-10, Tallinn, 10619.

– Validity of the sales contract, product and price information.
– The conditions of sale apply to the purchase of goods in the online store.
– The prices of goods sold in the online store are indicated next to the goods. The price includes a shipping fee. All prices for products sold in the online store are in euros.
– Shipping charges vary depending on the buyer’s location and delivery method. The shipping cost is displayed to the buyer at checkout.
— Information about the product is placed in the online store directly next to the product.
— We accept payments using PAYPAL servers, which are supported by many payment systems.
— For buyers from countries with limited access to global payment systems, please describe your difficulties by e-mail: info@makk.ee


ORDER FORM

To order a product, you must add the desired products to the shopping cart. To place an order, you must fill in the required data fields and select the appropriate method of delivery of the goods. The screen then displays the commission amount, which can be safely paid in the following ways:
– Paypal payment service

Note! The seller does not have access to the buyer’s bank and credit card details. The Agreement shall enter into force upon receipt of the amount payable to the settlement account of the online store. The owner of the online store is the responsible processor of personal data and sends the personal data necessary for making payments to the authorized processor of PayPal.

If it is impossible to deliver the ordered goods due to the end of the goods or for any other reason, the buyer will be informed about this as soon as possible, and the money paid (including the cost of shipping the goods) will be returned without delay, within a month, unless it is not caused by an inevitable cause.


RIGHT OF REVIEW

After receiving the order, the buyer has the right to withdraw from the contract concluded in the online store within 14 days.

The right of withdrawal does not apply if the buyer is a legal entity. To benefit from the 14-day right of return, the ordered goods must not be used in any other way than to verify the nature, characteristics and functioning of the goods in a manner that is permitted for testing goods in a physical store.

If the goods have been used for purposes other than those necessary to verify the nature, characteristics and functioning of the goods, or if they show signs of use or wear, the Online Store has the right to reduce the refundable fee in accordance with the reduction. in the cost of the goods. To return the goods, it is necessary to submit an application for refusal to purchase the goods, the form of which can be found here: “shop” to the e-mail address info@makk.ee within 14 days from the receipt of the goods at the latest.

ATTENTION! Be sure to include your order number, which you will find in the order confirmation email you received from us when you placed your order.

All returned items must be undamaged.

If an item is exchanged, the item of exchange must be of equal or lesser value.

Return shipping costs are borne by the buyer, unless the reason for the return is a product defect or a lettering.ee error during delivery.

The buyer bears the costs of returning the goods, unless the reason for the return is that the returned goods do not correspond to the ordered (for example, the wrong or defective goods).

The buyer must return the goods within 14 days after the submission of the application or provide proof that he handed over the goods to the carrier of the goods within the specified period.

Upon receipt of the returned goods, the online store returns to the buyer immediately, but no later than 14 days after receiving the feedback, all rewards received from the buyer under the contract.

The online store may refuse a refund until it has received the item that is the subject of the contract, or until the buyer provides evidence that he has returned the item, whichever occurs first.

If the buyer has explicitly chosen a shipping method other than the cheapest regular shipping method offered by the online store, the online store is not obliged to reimburse the consumer for a cost in excess of the cost associated with the regular shipping method.

The online store has the right to refuse the purchase and sale transaction and demand the return of the goods from the buyer if the price of the goods in the online store is significantly lower than the market price of the goods due to an error.


RIGHT TO MAKE A CLAIM

The online store is responsible for non-compliance of the goods sold to the buyer with the terms of the contract or for a defect that already existed at the time of transfer of the goods and manifested itself within two years from the date of transfer of the goods to the buyer. buyer. during the first six months from the date of delivery of the goods to the buyer, it is presumed that the defect already existed at the time of delivery of the goods. The online store is responsible for refuting the respective assumption.

In the event of a defect, the buyer has the right to contact the online store no later than two months by sending an e-mail to info@makk.ee or by calling +372 53636322.

The online store is not responsible for defects that have arisen after the transfer of the goods to the buyer.

If the goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace the defective goods. If it is not possible to repair or replace the product, the online store will refund the buyer all fees associated with the sales contract.

The online store responds to the consumer’s complaint in writing or in a form that can be reproduced in writing within 15 days.


DIRECT MARKETING AND PROCESSING OF PERSONAL DATA

The online store uses the personal data entered by the buyer only to process the order and send the goods to the buyer. The online store transfers personal data to transport companies for the delivery of goods.

The online store sends newsletters and offers to the buyer’s e-mail address only if the buyer has expressed a wish by entering his e-mail address on the website and has indicated that he wants to receive notifications by mail.

The Buyer may cancel the offers and newsletters sent by e-mail at any time by notifying us at the e-mail address info@makk.ee with the message “remove from the mailing list”.


CONFLICT RESOLUTION

If the buyer has claims against the online store, they must be sent by e-mail to info@makk.ee or by phone: +372 53636322.

If the buyer and the online store cannot resolve the dispute by agreement, the buyer may apply to the Consumer Disputes Commission.

You can read the procedural conditions and apply here. The competence of the Consumer Disputes Commission includes the resolution of disputes arising from the contract concluded between the buyer and the online store. Consideration of the buyer’s complaint by the commission is free of charge.

The buyer may refer to the European Union consumer dispute resolution platform.


RIGHT OF RESALE AND PARTNER OFFER

We are ready for cooperation. If you have ideas and suggestions, write to us at dm@izo.ee


COMMERCIAL DATA:

OÜ MAKKunstikool | +372 53636322 | Kuldnoka 6-10, 10619 Tallinn | info@makk.ee
REG:16047995 | VAT: EE102297038
R/C (IBAN): EE131010220287749226

Bank details:

Bank name: AS SEB Pank
Location address: Tornimäe 2, 15010 Tallinn, Estonia
SWIFT: EEUHEE2X
VAT: EE100244258
LEI CODE: 549300ND1MQ8SNNYMJ22